Privacy Policy

At Tinycubs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit www.tinycubs.co.in, place an order, contact us or subscribe to our communications.

Information We Collect

When you shop with Tinycubs, we may collect:

Name, email address and phone number
Billing and shipping address
Order and transaction details
Information you provide when contacting us
Reviews, feedback or other content you voluntarily submit
Website usage, device and browsing information, such as IP address, browser type and pages visited

We do not intentionally collect sensitive personal information that is not necessary to provide our services.

How We Use Your Information

We use your information to:

Process and deliver your orders.
Process payments, returns, exchanges and refunds.
Send order confirmations and delivery updates.
Provide customer support.
Improve our website, products and shopping experience.
Understand website traffic and customer behaviour.
Prevent fraud and unauthorized transactions.
Send offers, new-arrival updates and newsletters where you have subscribed or where otherwise permitted by law.
Comply with applicable legal requirements.

Service Providers

We use trusted third-party services to operate Tinycubs, including:

Shopify – website, shopping cart and order management
Razorpay – payment processing
Shiprocket – shipping and order delivery
Google Analytics – website analytics and usage insights
Google Ads – advertising and campaign measurement
Meta Pixel – advertising and conversion measurement
Mailchimp – email marketing and newsletters

These providers may process information necessary to provide their respective services and are governed by their own privacy policies.

We do not sell or rent your personal information to third parties.

Cookies & Tracking Technologies

Tinycubs uses cookies, pixels and similar technologies to keep the website functioning, remember preferences, understand website usage and measure advertising performance.

These technologies may be provided by Shopify, Google, Meta and other service providers.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Marketing Communications

If you subscribe to our emails, we may send you information about new arrivals, special offers, discounts and Tinycubs updates.

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

Transactional messages such as order confirmations and shipping updates may still be sent when necessary.

Data Security & Retention

We take reasonable measures to protect your personal information from unauthorized access, misuse or disclosure.

We retain information only for as long as reasonably necessary to fulfil orders, provide services, maintain business records, comply with legal requirements and resolve disputes.